Smart Workspace

We offer advanced solutions based on artificial intelligence

Our Smart Workspace business chatbot is a powerful tool for streamlining operational processes, increasing work efficiency, and improving communication in your organization.

Key functionalities and techniques we use

Conversation with documents

The chatbot uses natural language processing (NLP) and machine learning techniques to analyze and interpret documents. It can extract key information, answer questions about document content, and create summaries. This allows employees to quickly get the information they need without having to manually search through extensive resources.

Models trained for classification

We use advanced machine learning algorithms, such as neural networks and decision trees, to create classification models tailored to your company's specific needs. The chatbot can be trained on data from systems such as Jira to automatically categorize tickets, assign priorities, and direct tasks to the appropriate teams. This significantly reduces the time and effort spent on manual classification.

RAG (Retrieval-Augmented Generation) systems

We use information search and text generation techniques so that the chatbot can provide precise answers based on the knowledge base collected. We also use advanced language models, such as transformers and seq2seq architectures, that can generate consistent and natural responses. The chatbot can find the most relevant information in the knowledge base and use it to create a comprehensive answer to the user's query.

Chatbots for service desks and business employees

We have designed chatbots to efficiently handle typical queries addressed to the service desk, such as technical problems, password resets, or access requests. Thanks to integration with ITSM systems, the chatbot can automatically create tickets, escalate issues, and provide status updates. In addition, chatbots support business employees in everyday tasks, such as scheduling meetings, searching for information in databases, or generating reports.

Multi-level business support

Chatbot integration
with many IT systems, such as CRM, ERP, HR systems, and many others.
Personalization of the solution
in terms of the specificity of the industry, business processes, and your organization's unique requirements.
Advanced conversation analytics
including sentiment analysis, trend identification, and detailed reporting of chatbot performance.
Continuous technical support
AI model updates and product development based on user feedback.

Security and data protection

We place particular emphasis on data privacy. We use local solutions that can be implemented on our architecture and the client's infrastructure. This approach guarantees complete control over data and ensures its security, meeting the highest information protection standards.

Comprehensive training for employees

We also provide comprehensive training for employees, covering not only the technical aspects of using the chatbot but also the best communication practices and effective use of the tool in everyday work. Our experts share their knowledge and experience, helping your team realize the full potential of this transformative technology.

A versatile and reliable assistant

By choosing our solution, you gain a reliable digital assistant that will revolutionize how you work in your organization. The chatbot will improve the quality of customer service, optimize processes, increase efficiency, and free up valuable employee time while ensuring the security and privacy of your data.

Contact us

Let's discuss how we can tailor our solution to your business's unique needs and challenges. Together, we will lead your organization into a new era of intelligent automation!

Co mówią nasi Klienci

Their highly collaborative work model allowed us to get started and adapt quickly.

Richard Coombes

Head of Engineering @ Santander
That trust is worth more to us than having the best prices or highest quality developers.

Graem Lourens

Co-Founder & CTO @ Credit Agricole S.A.
I can say that I am a happy customer.

Gordian Ratajczak

Product Owner @ Santander

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